Hi,
We have applied for online educations for our daughters. While checking for their schedule today, I signed into the Parent Portal this morning and noticed the following message:
"Grades, attendance and home rooms details will be unlocked once the Returning Student Registration Form is completed for this Student.
Click Returning Student Registration 2020-2021 on the left navigation bar to begin."
When I tried to open that form, then I received the following the error message:
Unable to Locate Record with Matching ID
Could you please assist me what to do in this situation?
Thanks for the help in advance!
Hi @imirza
Thank you for reaching out for assistance through PowerSchool Community!
One of our community members had a similar question and the resolution was provided within the thread. I recommend reviewing it for resolution.
Thank you @SowmyaN. I greatly appreciate your help with my question.
Considering I've enrolled my kids for online classes (distance learning), I had to call DDSB on this issue and also sent emails to the relevant addresses. I am currently awaiting their response to those questions and let's see how it goes.
Thanks again.
Regards,
Imran