Cannot link to student account


Cannot link to student account

I get this error when entering my daughter's name, access ID and access password: We could not find a student with the credentials matching those entered for: my daughter's name

2 Replies
New Member

Same for me! I’ve emailed the support line and they can’t help. It’s frustrating!

Hi! @saniederman@Rolanda1987 


I'm sorry to hear that you are experiencing difficulties linking the student account.  Since Access Id's and Passwords are provided by the school district, I recommend contacting the school district about the error message that you are receiving and the school should be able to assist you further.

Muskan Sehar

PowerSchool Community Moderator

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Community Moderator