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saniederman

Cannot link to student account

saniederman
Padawan
‎09-09-2020 03:10 PM
‎09-09-2020 03:10 PM

Cannot link to student account

I get this error when entering my daughter's name, access ID and access password: We could not find a student with the credentials matching those entered for: my daughter's name

2 Replies
Rolanda1987
New Member
‎09-09-2020 08:10 PM
‎09-09-2020 08:10 PM

Same for me! I’ve emailed the support line and they can’t help. It’s frustrating!
MuskanS
Prodigy
‎09-10-2020 03:25 AM
‎09-10-2020 03:25 AM

Hi! @saniederman, @Rolanda1987 

 

I'm sorry to hear that you are experiencing difficulties linking the student account.  Since Access Id's and Passwords are provided by the school district, I recommend contacting the school district about the error message that you are receiving and the school should be able to assist you further.


Muskan Sehar

PowerSchool Community Moderator


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