Registration

[Melissapmz1204]

Good morning

I can't do my kids registration.

For both of them, I have the same information.

"There was a problem with the sign-in process.

Please contact your school or the Support Team for assistance"

[Reshma]

Hi @Melissapmz1204,

Thank you for reaching out to PowerSchool Community for assistance!

We are aware of the issues you are experiencing with API integration when trying to register your students.  PowerSchool Enrollment team is actively investigating this situation and working towards a resolution.

Thank you for your patience and we apologize for any inconvenience this may have caused.

[tanell]

Has there been an update on when this may be fixed? I am still receiving the same error as the other postings.

[Lalalizgh]

I am having the same issue. Any updates/assistance with this issue please. 

[amyestes]

I'm struggling with the error message as well!!

[Reshma]

Hi @amyestes, @Melissapmz1204 , @Lalalizgh and @tanell,

Thank you for reporting this issue you are experiencing when attempting to access PowerSchool Enrollment from your parent portal.  PowerSchool is aware of the issue and working towards a resolution.  We will be providing updates in this thread.