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Login issues

tajmahal67
Padawan

Login issues

New user here, this worked when I enrolled my daughter and I know my login information. All of a sudden it comes up as “invalid username or password”
Why?
1 Reply
KritiS
Community Support Expert
Community Support Expert

Hi @tajmahal67 

 

We recommend reviewing this article: Troubleshoot-Forgot-Password to assist you with the steps to reset your credentials.

 

If this does not help and you are still facing the issue then we recommend reaching out to the Enrollment Family Support team using this direct link and the support team should be able to assist you.



KritiS
Community Moderator

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