Kindergarten Pre-Registration 22-23 asking if registering for 21-22

[krusso1617]

I'm trying to pre-register my son for kindergarten for 22-23 school year. The first question asks if I'm registering for 21-22 school year. I answer NO because it's pre-registration for 22-23. Once I've answered NO it gives me an error message and says I cannot go any farther. How do I pre-register for 22-23 if it is not letting me past the question about 21-22?

[JyotishkaB]

Hi @krusso1617

Would you please share a screenshot of the error message you are receiving while trying to verify the school year, for us to investigate further?

[krusso1617]

It says Pre-Registration 2022-2023 on the left, asks if I'm registering for 2021-2022, and then gives an error message telling me to find more information on the CURRENT 2019-2020 registration. ????? Totally confused

[JyotishkaB]

Hi @krusso1617

Thank you for sharing this information! 

To fix this error the district would have to update their validators to the correct year. For this, you would need to reach out to the district and report them of the same. They should be able to work with the district Enrollment specialist and get the form fixed for parents to pre-register.

[emilybarrett]

I am seeing this same thing.  Mine says to go back to register under Kinder Roundup but links back to this.  Where you able to get yours figured out?

[krusso1617]

I just continued through by selecting yes to 21-22 pre-registration. It ended up going through ok with no issues and I received a confirmation email a few days later saying they had all the info they needed for the 22-23 school year. I contacted a couple different district employees to let them know about the problem but I guess no one has fixed it.