Kindergarten Pre-Registration 22-23 asking if registering for 21-22

krusso1617
New Member

Kindergarten Pre-Registration 22-23 asking if registering for 21-22

I'm trying to pre-register my son for kindergarten for 22-23 school year. The first question asks if I'm registering for 21-22 school year. I answer NO because it's pre-registration for 22-23. Once I've answered NO it gives me an error message and says I cannot go any farther. How do I pre-register for 22-23 if it is not letting me past the question about 21-22?

3 Replies
JyotishkaB
Community Support Expert
Community Support Expert

Hi @krusso1617

 

Would you please share a screenshot of the error message you are receiving while trying to verify the school year, for us to investigate further?

 

 

Jyotishka B.
Community Moderator



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krusso1617
New Member

krusso1617_0-1638815028252.png

 

It says Pre-Registration 2022-2023 on the left, asks if I'm registering for 2021-2022, and then gives an error message telling me to find more information on the CURRENT 2019-2020 registration. ????? Totally confused

JyotishkaB
Community Support Expert
Community Support Expert

Hi @krusso1617

 

Thank you for sharing this information! 

 

To fix this error the district would have to update their validators to the correct year. For this, you would need to reach out to the district and report them of the same. They should be able to work with the district Enrollment specialist and get the form fixed for parents to pre-register.

 

 

 

 

Jyotishka B.
Community Moderator



Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!