Issue re-registering son

rmaxmacher
New Member

Issue re-registering son

Spoiler
Trying to reregister my son but being given an unauthorized user for his student id.   Makes no sense as I just re-registered my daughter.
1 Reply
SAFFIYAT
Community Moderator
Community Moderator

Hi @rmaxmacher

 

This could be due to an error with the SSO link. This usually occurs when the server cannot fetch the student's details using the student ID. 

 

I recommend reaching out to your school district directly who should be able to assist you with enrolling your child in the school. We recommend reviewing this article Troubleshoot Error Message When Accessing SSO Registration for more information on troubleshooting these errors. 

 



Saffiya Tasneem
Community Moderator

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