Issue
- I want to change my account information (phone number, email address, security questions, etc.).
- My account information is incorrect or old.
Audience
- Do you have an Infosnap account?
- Is your account information incorrect?
Resolution
- Login to your Infosnap account by using the link emailed to you by your school. (Forgot your password? Review our Forgot Password article.)
![Create account.PNG Create account.PNG](https://help.powerschool.com/t5/image/serverpage/image-id/33613i058CAF5D1B63FBC4/image-size/medium?v=v2&px=400)
- Once logged into your account you will see links at the top right of the page that say “Home” “My Account” “Save & Log Out”
- Click “My Account”
![Account.PNG Account.PNG](https://help.powerschool.com/t5/image/serverpage/image-id/33614iE860F28145E35F0B/image-size/medium?v=v2&px=400)
- Click “Change” next to the information you would like to change
- Click “Save”
![Create account.PNG Create account.PNG](https://help.powerschool.com/t5/image/serverpage/image-id/33612iA48F69471513586F/image-size/large?v=v2&px=999)
Still Not Working
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