Hi @evonneknght
To assist you further, would you please share what issue you are facing while resetting the password? Please share a screenshot if you are receiving an error message while trying to reset them.
Jyotishka B.
Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
