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Logged out of Schoology all the time

Jack_Compton
Padawan

Logged out of Schoology all the time

Hi there,

An issue has come to my attention on the Schoology mobile app where I am being logged out of my account nearly every time I close and re-open the app.

This problem is a pain when I'm in class and need to quickly access assessments or class work using my phone. I am currently using Android 12.
1 Solution
ParitoshT
Community Support Expert
Community Support Expert

Hi @Jack_Copton,

 

Good Day! Thank you for reaching out to the Community.

 

Have you tried to uninstall the Schoology app and then re-install it to see if the issue still persists? I would also recommend making sure that you are on the latest version of the Android app. Additionally, you can review this article for more information.

 

ParitoshT

Community Moderator 

View solution in original post

2 Replies
ParitoshT
Community Support Expert
Community Support Expert

Hi @Jack_Copton,

 

Good Day! Thank you for reaching out to the Community.

 

Have you tried to uninstall the Schoology app and then re-install it to see if the issue still persists? I would also recommend making sure that you are on the latest version of the Android app. Additionally, you can review this article for more information.

 

ParitoshT

Community Moderator 

Jack_Compton
Padawan

Ok I'll re-install and see if this issue persists, thanks for the help 👍