Help

Log Entries and Incident Managment

eatons
Hobbyist

Log Entries and Incident Managment

Our district has users enter discipline via log entries.  Another individual will then use the log entries to enter data into Incident Management for PIMS reporting purposes.  Is there a way to 'link' the two modules so that the work does not need to be entered twice.  It seems there should be but I cannot find any documentation on this.  If not, I am sure the short answer is to have all incidents be reported into Incident Management but barring that (may not be a way to do that at this point), is anyone aware of a link between the two so they can 'talk' to each other and avoid redundant work.

Thanks in advance.

28 Replies
NatashaSC
PowerSchool Champion
PowerSchool Champion

My understanding is that Teacher Observations are not visible via Admin portal unless it is escalated to a Teacher Referral Incident. Which means Admin users can't pull data on what teachers are entering, or even be able to see it.

Natasha Covell, SIS Analyst and CALPADS LEA Admin
Escondido USD, PowerSchool user since 2015
thebriangibson
PowerSchool Champion
PowerSchool Champion

We had a teacher escalated an observation in which the principal got an email about.  However, there was no record in PowerSchool admin under that student's incidents. Should an incident be created under that student on the admin side once the teacher escalates it?

JeffG9
PowerSchool Champion
PowerSchool Champion

@thebriangibson It is, but you will not be able to see it unless you adjust the permission on your Security Group to be able to see "Teacher Referral" Incident types. 

______________
Full Disclosure: I do not work for PowerSchool
thebriangibson
PowerSchool Champion
PowerSchool Champion

I adjusted the security group to include teacher referral and now it works great.  Thank you for your swift response.

jemyers1
Journeyman

Interesting exchange here...So, if I am reading this correctly; if the admin security group has "teacher referral" enabled, any observation that is escalated for admin response using the checkbox will be visible to the admin in an automated email they receive and in the student's incident management screen? I am processing this all correctly?

JeffG9
PowerSchool Champion
PowerSchool Champion

@jemyers1 Just about. The email that is generated is just a generic "An incident has been entered for such and such," it does not include the Incident at all. The Incident will appear on Incident Management and the Student's Incident page. See attached. 

______________
Full Disclosure: I do not work for PowerSchool
jemyers1
Journeyman

In the second image...is the "participant" the student involved? 

JeffG9
PowerSchool Champion
PowerSchool Champion

Yep.

______________
Full Disclosure: I do not work for PowerSchool