District access not working


District access not working

Good morning,


I have been given district access for my school.  Currently, I am not able to see what I need to see, specifically, I can't pull up certain graduated students and the drop down bar at the top does not show.


Thank you,

Carla Dejoie

2 Replies
Community Support Expert
Community Support Expert

Hi @CarlaD14


Would you please elaborate on what information you are trying to pull for graduate students and what drop-down are you referring to? Please share a screenshot of the page and the drop-down you are trying to view removing any personal data so that we can assist you further.





Jyotishka B.
Community Moderator

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PowerSchool Champion
PowerSchool Champion

Hi Carla,


If you need to switch to the Graduated Students building, that building will need to added to your Admin Access & Roles tab.


If you are looking for students in the Graduated Students building, they are all inactive, so you must preface search for them with a "/" (no quotes) or select "Include Inactive Student/Staff Results" on your Manage Profile page.

Full Disclosure: I do not work for PowerSchool