Blocked From Accessing PowerPack Tutorials

[tttorek]

Hi,

I was reviewing the manual for PowerPack Plugin: Document Delivery and found a hyperlink on the last page pointing to online tutorials. When I click on the link I'm met with a message that I don't have access and that I should seek help in the "Community Forum."

I'm one of the technical contacts for your system. How can I gain access to these online tutorials?

Thanks,

Tyler

[NinaRi · Accepted solution]

Hello @tttorek,

Thank you for reaching out in the PowerSchool Community!  We created a case on your behalf and will continue to follow up with you in the case on your access levels. Thank you!

[rkbarber3]

Nina - I continue to get the same message whenever I try to access the resources for Power Pack or EWS. Please help...

[JyotishkaB]

Hi @rkbarber3 

We worked with you through a case to provide you access to the PowerPack resources. Are you able to access them now?

[jrobinson]

I am having this same issue and not getting any where to update my plugins.  Going on 3 days now.

[CindyOp]

Hi @jrobinson 

Thank you for reaching out to the PowerSchool Community.

My apologies for the delay.

According to a case you opened with PowerSchool Support, you should now have access to the PowerPack plugins.

If you are still having an issue with accessing the tutorials, please let us know.