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Known Issue: SchoolSpring Emails Not Sending

Summary

Our development team is working to resolve a known system issue where SchoolSpring email notifications, including job alerts, are not being successfully delivered.

Issue Version

N/A

 

Reproduction Steps

N/A 

Expected Results

All SchoolSpring emails should be successfully delivered.

 

Actual Results

Certain SchoolSpring emails, such as job alerts, are not sending as expected.

 

Workaround

N/A

 

Version Fixed

N/A

 

Notes

This issue is tentatively expected to be resolved by Monday, 9/15/25. This issue does not impact email notifications sent out through Applicant Tracking, only SchoolSpring specifically.

 

 

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Summary

Our development team is working to resolve a known system issue where SchoolSpring email notifications, including job alerts, are not being successfully delivered.

Issue Version

N/A

 

Reproduction Steps

N/A 

Expected Results

All SchoolSpring emails should be successfully delivered.

 

Actual Results

Certain SchoolSpring emails, such as job alerts, are not sending as expected.

 

Workaround

N/A

 

Version Fixed

N/A

 

Notes

This issue is tentatively expected to be resolved by Monday, 9/15/25. This issue does not impact email notifications sent out through Applicant Tracking, only SchoolSpring specifically.

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Summary

Our development team is working to resolve a known system issue where SchoolSpring email notifications, including job alerts, are not being successfully delivered.

Issue Version

N/A

 

Reproduction Steps

N/A 

Expected Results

All SchoolSpring emails should be successfully delivered.

 

Actual Results

Certain SchoolSpring emails, such as job alerts, are not sending as expected.

 

Workaround

N/A

 

Version Fixed

N/A

 

Notes

This issue is tentatively expected to be resolved by Monday, 9/15/25. This issue does not impact email notifications sent out through Applicant Tracking, only SchoolSpring specifically.

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Version history
Last update:
‎09-11-2025 07:14 AM
Updated by:
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