Log In

[rsandman1968]

It is not allowing me to log in. It keeps saying there is an error makes me start over.

[JyotishkaB]

Hi @rsandman1968 

Thank you for reaching out to the Community.

Would you please confirm if you are receiving an error message while logging in? If yes, please share the screenshot of the error message for further troubleshooting? 

It would also be helpful, if you could share the link to the login page you are accessing.

[slwilson1]

It is giving me the same error, how did you get past this?

Thank you

[KritiS]

Hi @slwilson1 

For us to assist you further, would you please share the screenshot of the error message you are receiving? 

[EGZ]

Hello, I've been using Chalk for about a year or so and I've just yesterday received an error message when attempting to log in - I assume similar to the one described above. Here is the screen shot. How was this resolved?

[EGZ]

Additionally, I have cleared cache and cookies, I have also attempted to log in through two other browsers (I typically use chrome) neither of these solutions have helped. 

other factor: due to an accident I have two accounts on Chalk, one through google and one through my apple account. I AM able to login through google, which does not help me as none of my planning is saved there.  Logging in through my apple account seems to be the problem. Unfortunately I have no idea how to solve that.

[JyotishkaB]

Hi @EGZ 

We see you were able to connect with PowerSchool support and they fixed the error for you. Please let us know if you require any further assistance?

[shs1970]

Good day,

I'm trying to log in but can't.  It keeps saying that my password is incorrect however when I try to RESET it, it never sends the link.

[CindyOp]

Hi @shs1970 

Thank you for reaching out to the PowerSchool Community.

I recommend this article to assist you with troubleshooting and Resetting your password, including what to do if you do not receive your reset email.