I created an account but am unable to access it via my password.

KATIEUNGER
Padawan

I created an account but am unable to access it via my password.

A comment on KB article: New Applicant Login Experience

 

I created an account but am unable to access it via my password. I am not receiving an email to reset my password.

2 Replies
robert1997b
New Member

Sometimes, password reset emails can be mistakenly filtered into the spam or junk folder of your email account. Clearing your browser’s cache and cookies can sometimes resolve issues with account access. After clearing, try resending the verification code. Ensure that your email settings are not set to ‘No Access’, which could prevent password reset emails from being delivered. If you’re unable to receive the reset email, you may need to verify your identity through a series of questions to prove you own the account. 

KritiS
Community Support Expert
Community Support Expert

Hi @robert1997b 

 

We recommend reaching out to the PowerSchool Support team by clicking here and they should be able to assist you in login to your account and assist you in applying for jobs. 



KritiS
Community Moderator

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