QuickDoc: Know Your Products

[#1]

Summary

Applicants Knowledgebase has been sub-divided in the following four sections:

1. Applicant Tracking
2. Applicant Tracking Enterprise
3. SchoolSpring
4. Candidate Assessment/EPI

This article will help you to Know Your Product and search for the content in the correct Knowledgebase.

Look at the URL or website link (marked in Red in the image below) and with that you will be able to identify your product. 

If the link contains:

1. “tedk12” or “hire” it’s Applicant Tracking
   
   
2. “searchsoft” or “atenterprise.powerschool.com” it’s Applicant Tracking Enterprise
   
   
3. “teachermatch” it’s Candidate Assessment/EPI
   
   
4. “schoolspring.com” it’s SchoolSpring

Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.

[maa2004111]

I am completing an online application for Adjunct Faculty position. the telephone numbers of my last employers in Nigeria are being rejected by the system. The phone numbers include the following: + 234 Nigerian country code. How do I solve this problem? The numbers being rejected by the system are: +234 802 314 5694, +234 708 926 2258. I cannot complete my application because of this problem.

[abramskathleen]

None of those are listed my URL.  It says auth powerschool.

[CindyOp]

Hi @abramskathleen 

I am sorry you are having difficulties with your finding your URL.

The community has a chatbot to assist with questions and will allow you to connect with a PowerSchool Support team member if needed.

If you are still unable to use one of the programs to apply for a job due to login issues, password resets, etc., I recommend reaching out to the PowerSchool Support team by clicking here. They should be able to assist you further.

[sopa]

I am trying to login don't know what product I have.

[CindyOp]

Hi @sopa 

Thank you for reaching out to the PowerSchool Community.

What is the URL to the application site you are accessing? With that, I can help you determine what product you are using, or you can share the site with our PowerSchool Assistant, and it will help you with the product name.

[#7]

Summary

Applicants Knowledgebase has been sub-divided in the following four sections:

1. Applicant Tracking
2. Applicant Tracking Enterprise
3. SchoolSpring
4. Candidate Assessment/EPI

This article will help you to Know Your Product and search for the content in the correct Knowledgebase.

Look at the URL or website link (marked in Red in the image below) and with that you will be able to identify your product. 

If the link contains:

1. “tedk12” or “hire” it’s Applicant Tracking
   
   
2. “searchsoft” or “atenterprise.powerschool.com” it’s Applicant Tracking Enterprise
   
   
3. “teachermatch” it’s Candidate Assessment/EPI
   
   
4. “schoolspring.com” it’s SchoolSpring

Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.

[#8]

Summary

Applicants Knowledgebase has been sub-divided in the following four sections:

1. Applicant Tracking
2. Applicant Tracking Enterprise
3. SchoolSpring
4. Candidate Assessment/EPI

This article will help you to Know Your Product and search for the content in the correct Knowledgebase.

Look at the URL or website link (marked in Red in the image below) and with that you will be able to identify your product. 

If the link contains:

1. “tedk12” or “hire” it’s Applicant Tracking
   
   
2. “searchsoft” or “atenterprise.powerschool.com” it’s Applicant Tracking Enterprise
   
   
3. “teachermatch” it’s Candidate Assessment/EPI
   
   
4. “schoolspring.com” it’s SchoolSpring

Please comment directly on this article to request clarification on the content or provide a workaround or troubleshooting steps not listed in the article. If you have a question or are experiencing any issues around this topic, please post in the appropriate product-specific forum for assistance.