Hi @KallieP
Thank you for reaching out to the PowerSchool Community.
I see that you have a case with PowerSchool Support for this topic. I recommend you continue working with support as they will have access to review the activity in your system.
Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.
Cindy
PowerSchool Community Support
