How To: Send a New SchoolMessenger Broadcast - Delivery Channels

Four separate delivery channels are available for SchoolMessenger Communicate broadcasts: Phone, Email, SMS, and Posts (for platforms like Facebook and X). 

 

Phone 

Phone messages can either be recorded with your own voice or through text-to-speech. Certain settings including caller ID, duration of delivery attempts, and recipient responses can be edited and adjusted. Phone messages are primarily recommended for emergency broadcasts because it is immediate and attention-grabbing.

 

Email

Email messages include standard elements like sender details, subject lines, body text, and attachments. You can either write an email from scratch or use customized templates. Translation options are available to facilitate communication with multilingual recipients.

 

SMS

SMS messages are most suitable for brief communications. As with email messages, you can insert dynamic fields, check spelling, and translate messages for recipients in different languages. SMS messages require compliance with carrier and regulatory protocols, especially regarding opt-in procedures for recipients.

 

Posts

Post messages are dispatched through connected services such as Facebook and X. As with SMS messages, this channel is most suitable for brief communications. 

 

After configuring your desired message channels, you can continue with drafting your message.

 

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

 

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Four separate delivery channels are available for SchoolMessenger Communicate broadcasts: Phone, Email, SMS, and Posts (for platforms like Facebook and X). 

 

Phone 

Phone messages can either be recorded with your own voice or through text-to-speech. Certain settings including caller ID, duration of delivery attempts, and recipient responses can be edited and adjusted. Phone messages are primarily recommended for emergency broadcasts because it is immediate and attention-grabbing.

 

Email

Email messages include standard elements like sender details, subject lines, body text, and attachments. You can either write an email from scratch or use customized templates. Translation options are available to facilitate communication with multilingual recipients.

 

SMS

SMS messages are most suitable for brief communications. As with email messages, you can insert dynamic fields, check spelling, and translate messages for recipients in different languages. SMS messages require compliance with carrier and regulatory protocols, especially regarding opt-in procedures for recipients.

 

Posts

Post messages are dispatched through connected services such as Facebook and X. As with SMS messages, this channel is most suitable for brief communications. 

 

After configuring your desired message channels, you can continue with drafting your message.

 

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Four separate delivery channels are available for SchoolMessenger Communicate broadcasts: Phone, Email, SMS, and Posts (for platforms like Facebook and X). 

 

Phone 

Phone messages can either be recorded with your own voice or through text-to-speech. Certain settings including caller ID, duration of delivery attempts, and recipient responses can be edited and adjusted. Phone messages are primarily recommended for emergency broadcasts because it is immediate and attention-grabbing.

 

Email

Email messages include standard elements like sender details, subject lines, body text, and attachments. You can either write an email from scratch or use customized templates. Translation options are available to facilitate communication with multilingual recipients.

 

SMS

SMS messages are most suitable for brief communications. As with email messages, you can insert dynamic fields, check spelling, and translate messages for recipients in different languages. SMS messages require compliance with carrier and regulatory protocols, especially regarding opt-in procedures for recipients.

 

Posts

Post messages are dispatched through connected services such as Facebook and X. As with SMS messages, this channel is most suitable for brief communications. 

 

After configuring your desired message channels, you can continue with drafting your message.

 

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
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Last update:
‎05-07-2024 11:19 AM
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