How To: Send Your First SchoolMessenger Broadcast

[#1]

Summary

If you’re a new SchoolMessenger Communicate user, it’s very important to configure a few basic account settings before you begin sending your first broadcasts. Performing the simple one-time setup below will make learning the system and sending broadcasts quick and easy. Just follow the step-by-step instructions below to configure your account preferences, create a test list, and send your first call.

Bookmark Your Login Page

Once you’ve entered your SchoolMessenger Communicate web address, be sure to bookmark the login page on any computer that you’ll regularly use to send notifications. We also encourage you to write down the address and carry it with you in your wallet or purse. Every customer’s login page is unique, so you should not expect that you will remember your specific login URL in the event that you are away from your personal computer and need to access the system.

Set Your Account Preferences

1. After logging in, click the Account link in the top right corner of the page.
   
   
2. Within the User Information, ensure that all of the details in the Account Information section are complete and accurate. If you are unsure what the information in a particular field is used for, just hover your mouse over the name of a field and a message with details will appear.
   
   
3. For the Phone field enter the phone number where you’re most likely to be reached when recording a message. This will save you time later when you need to quickly record a message, but it can be easily changed as needed.
   
   
4. Click the Done button at the bottom of the page to save your changes.

Note: If your account was created by a data import, you may be unable to edit certain fields of your User Information

Send Yourself a Test Call (Broadcast)

Log in to the system. The first tab is called the Dashboard, and you can send a New Broadcast from this screen.

Click New Broadcast to begin the 3-step process for creating a new broadcast.

Step 1: Subjects & Recipients

1. Enter a Subject for your broadcast.
2. Select a Type for the broadcast.
3. For the Recipients field, click Add Me. Check your contact details and edit them if necessary.
4. Click Continue once you are ready to proceed.

Step 2: Message Content

1. To include a call in your broadcast, click the Phone header.
2. In the Recording field, enter the 10-digit phone number from which you will record your voice message.
3. The Scratch Pad area below is simply a place where you can type out a script to read during your voice recording.
4. Click Call Now to Record and follow the prompts on the phone to record and save your message.
   
   Note: As soon as you are done speaking, press any key to stop the recording. The message will
   automatically replay. You must press 1 to save your message. Hanging up the phone prior to pressing 1 will erase your message and you will have repeat step 2 to re-record it.
   
   
5. Click Settings to access additional options.
6. When you are satisfied with your recording, click Save.
   
   Note: You will have the option to click to listen to and/or replay your voice recording from this page.
   
   
7. Click Continue on the lower right to move to Step 3.
   
   Note: You may add an Email, SMS (Text) or other available message types to this test broadcast if you like, but those types are not covered in this guide

Step 3: Review & Send

1. Your Broadcast should contain the phone message you just recorded and 1 recipient.
2. Click Send Now on the lower right to send your message.

Check your Email.

Now check your email, you should have also received an email with a link to the audio file you recorded. Email links are automatically created and are a great way to ensure that your message gets to your intended recipient even if someone else happens to answer the call.

Review your Broadcast Report

Finally, you should have also received an email report summarizing your Broadcast. After each Broadcast, an email is sent with a report displaying the delivery results.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

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• Kudo this article if you found it helpful. It will help others find this resource.
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[#2]

Summary

If you’re a new SchoolMessenger Communicate user, it’s very important to configure a few basic account settings before you begin sending your first broadcasts. Performing the simple one-time setup below will make learning the system and sending broadcasts quick and easy. Just follow the step-by-step instructions below to configure your account preferences, create a test list, and send your first call.

Bookmark Your Login Page

Once you’ve entered your SchoolMessenger Communicate web address, be sure to bookmark the login page on any computer that you’ll regularly use to send notifications. We also encourage you to write down the address and carry it with you in your wallet or purse. Every customer’s login page is unique, so you should not expect that you will remember your specific login URL in the event that you are away from your personal computer and need to access the system.

Set Your Account Preferences

1. After logging in, click the Account link in the top right corner of the page.
   
   
2. Within the User Information, ensure that all of the details in the Account Information section are complete and accurate. If you are unsure what the information in a particular field is used for, just hover your mouse over the name of a field and a message with details will appear.
   
   
3. For the Phone field enter the phone number where you’re most likely to be reached when recording a message. This will save you time later when you need to quickly record a message, but it can be easily changed as needed.
   
   
4. Click the Done button at the bottom of the page to save your changes.

Note: If your account was created by a data import, you may be unable to edit certain fields of your User Information

Send Yourself a Test Call (Broadcast)

Log in to the system. The first tab is called the Dashboard, and you can send a New Broadcast from this screen.

Click New Broadcast to begin the 3-step process for creating a new broadcast.

Step 1: Subjects & Recipients

1. Enter a Subject for your broadcast.
2. Select a Type for the broadcast.
3. For the Recipients field, click Add Me. Check your contact details and edit them if necessary.
4. Click Continue once you are ready to proceed.

Step 2: Message Content

1. To include a call in your broadcast, click the Phone header.
2. In the Recording field, enter the 10-digit phone number from which you will record your voice message.
3. The Scratch Pad area below is simply a place where you can type out a script to read during your voice recording.
4. Click Call Now to Record and follow the prompts on the phone to record and save your message.
   
   Note: As soon as you are done speaking, press any key to stop the recording. The message will
   automatically replay. You must press 1 to save your message. Hanging up the phone prior to pressing 1 will erase your message and you will have repeat step 2 to re-record it.
   
   
5. Click Settings to access additional options.
6. When you are satisfied with your recording, click Save.
   
   Note: You will have the option to click to listen to and/or replay your voice recording from this page.
   
   
7. Click Continue on the lower right to move to Step 3.
   
   Note: You may add an Email, SMS (Text) or other available message types to this test broadcast if you like, but those types are not covered in this guide

Step 3: Review & Send

1. Your Broadcast should contain the phone message you just recorded and 1 recipient.
2. Click Send Now on the lower right to send your message.

Check your Email.

Now check your email, you should have also received an email with a link to the audio file you recorded. Email links are automatically created and are a great way to ensure that your message gets to your intended recipient even if someone else happens to answer the call.

Review your Broadcast Report

Finally, you should have also received an email report summarizing your Broadcast. After each Broadcast, an email is sent with a report displaying the delivery results.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

If you’re a new SchoolMessenger Communicate user, it’s very important to configure a few basic account settings before you begin sending your first broadcasts. Performing the simple one-time setup below will make learning the system and sending broadcasts quick and easy. Just follow the step-by-step instructions below to configure your account preferences, create a test list, and send your first call.

Bookmark Your Login Page

Once you’ve entered your SchoolMessenger Communicate web address, be sure to bookmark the login page on any computer that you’ll regularly use to send notifications. We also encourage you to write down the address and carry it with you in your wallet or purse. Every customer’s login page is unique, so you should not expect that you will remember your specific login URL in the event that you are away from your personal computer and need to access the system.

Set Your Account Preferences

1. After logging in, click the Account link in the top right corner of the page.
   
   
2. Within the User Information, ensure that all of the details in the Account Information section are complete and accurate. If you are unsure what the information in a particular field is used for, just hover your mouse over the name of a field and a message with details will appear.
   
   
3. For the Phone field enter the phone number where you’re most likely to be reached when recording a message. This will save you time later when you need to quickly record a message, but it can be easily changed as needed.
   
   
4. Click the Done button at the bottom of the page to save your changes.

Note: If your account was created by a data import, you may be unable to edit certain fields of your User Information

Send Yourself a Test Call (Broadcast)

Log in to the system. The first tab is called the Dashboard, and you can send a New Broadcast from this screen.

Click New Broadcast to begin the 3-step process for creating a new broadcast.

Step 1: Subjects & Recipients

1. Enter a Subject for your broadcast.
2. Select a Type for the broadcast.
3. For the Recipients field, click Add Me. Check your contact details and edit them if necessary.
4. Click Continue once you are ready to proceed.

Step 2: Message Content

1. To include a call in your broadcast, click the Phone header.
2. In the Recording field, enter the 10-digit phone number from which you will record your voice message.
3. The Scratch Pad area below is simply a place where you can type out a script to read during your voice recording.
4. Click Call Now to Record and follow the prompts on the phone to record and save your message.
   
   Note: As soon as you are done speaking, press any key to stop the recording. The message will
   automatically replay. You must press 1 to save your message. Hanging up the phone prior to pressing 1 will erase your message and you will have repeat step 2 to re-record it.
   
   
5. Click Settings to access additional options.
6. When you are satisfied with your recording, click Save.
   
   Note: You will have the option to click to listen to and/or replay your voice recording from this page.
   
   
7. Click Continue on the lower right to move to Step 3.
   
   Note: You may add an Email, SMS (Text) or other available message types to this test broadcast if you like, but those types are not covered in this guide

Step 3: Review & Send

1. Your Broadcast should contain the phone message you just recorded and 1 recipient.
2. Click Send Now on the lower right to send your message.

Check your Email.

Now check your email, you should have also received an email with a link to the audio file you recorded. Email links are automatically created and are a great way to ensure that your message gets to your intended recipient even if someone else happens to answer the call.

Review your Broadcast Report

Finally, you should have also received an email report summarizing your Broadcast. After each Broadcast, an email is sent with a report displaying the delivery results.

For further information, please refer to the SchoolMessenger resource on PowerSchool Help.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.