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School Messenger is not syncing students

Isaira_L_D
Journeyman

School Messenger is not syncing students

School Messenger is not syncing with PowerSchool. I don’t see the newly enrolled students in School Messenger.

4 Replies
TammyB6
Apprentice

Our sync is not working either.  Did you find a solution?

deegsteach
Apprentice

We're in the same boat. It looks like no one is responding. Has anyone found a solution yet?

TammyB6
Apprentice

I called School Messenger help and they set up a new key and it is working now.

deegsteach
Apprentice

Good to know. I just opened a case with them. I'll follow up with a call if they don't respond quickly. Thanks!