I gave a test yesterday and all of my students should have been able to activate the read aloud feature. I had two students who could not see the option for the read aloud feature. I was able to verify this because both students shared their screens with me.
I was told that the read aloud feature was active for all students.
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To troubleshoot and assist you further, would you please provide the type of device the students were using, also the browser being used, and a screenshot of the student view showing that the read-aloud feature isn't available?
The common reason for the read-aloud feature not being available for certain students could be caused by a pop-up blocker that is preventing it from coming up. I recommend disabling the pop-up blockers.
We have provided a response to your original inquiry linked below.