Help

Troubleshoot: Saving Information on your Form

Issue

If you are working on a Infosnap form and need to return to complete the form at a later date, you can save your work as it is and all your previously entered information will be there when you return.

Your work should auto-save when you leave the form; however, there are steps you can take to manually save your form.

 

Audience

  • Did you create or log in to an Infosnap account to start your form? 
  • Do you need to continue your form later?
  • I have already started my form but want to finish it later.

 

Resolution

If you were required to login to access the online form, you will be able to save the progress you have made on the form.

 

  • Click the “Save & Logout” Button located in the top right corner of the screen.
  • Any information currently typed in the online form will be saved once you click “Save & Logout”.
  • When you log back in, click “Continue Your Work” under Continue a Form in Progress and you will be taken to the next page of your form.

Note: If you did not need to log in to access the online form, you will not be able to save your form and come back to it later. You will need to complete all fields and submit your form in one sitting.

 

Still Not Working?

For additional support, please connect with us via Support Case Chat.

 

 

 

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Issue

If you are working on a Infosnap form and need to return to complete the form at a later date, you can save your work as it is and all your previously entered information will be there when you return.

Your work should auto-save when you leave the form; however, there are steps you can take to manually save your form.

 

Audience

  • Did you create or log in to an Infosnap account to start your form? 
  • Do you need to continue your form later?
  • I have already started my form but want to finish it later.

 

Resolution

If you were required to login to access the online form, you will be able to save the progress you have made on the form.

 

  • Click the “Save & Logout” Button located in the top right corner of the screen.
  • Any information currently typed in the online form will be saved once you click “Save & Logout”.
  • When you log back in, click “Continue Your Work” under Continue a Form in Progress and you will be taken to the next page of your form.

Note: If you did not need to log in to access the online form, you will not be able to save your form and come back to it later. You will need to complete all fields and submit your form in one sitting.

 

Still Not Working?

For additional support, please connect with us via Support Case Chat.

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Issue

If you are working on a Infosnap form and need to return to complete the form at a later date, you can save your work as it is and all your previously entered information will be there when you return.

Your work should auto-save when you leave the form; however, there are steps you can take to manually save your form.

 

Audience

  • Did you create or log in to an Infosnap account to start your form? 
  • Do you need to continue your form later?
  • I have already started my form but want to finish it later.

 

Resolution

If you were required to login to access the online form, you will be able to save the progress you have made on the form.

 

  • Click the “Save & Logout” Button located in the top right corner of the screen.
  • Any information currently typed in the online form will be saved once you click “Save & Logout”.
  • When you log back in, click “Continue Your Work” under Continue a Form in Progress and you will be taken to the next page of your form.

Note: If you did not need to log in to access the online form, you will not be able to save your form and come back to it later. You will need to complete all fields and submit your form in one sitting.

 

Still Not Working?

For additional support, please connect with us via Support Case Chat.

 

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Last reviewed:i
  01-02-2024 06:05 AM
Version history
Last update:
‎08-20-2024 06:37 AM
Updated by:
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