Journeyman
"not authorized for user" error
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-19-2022
10:48 AM
"not authorized for user" error
I am trying to enroll my young daughter.
I can logging in HAC. I can see her grades, attendance, etc, then I clicked in "Start", and appears "(her student ID XXXXX not authorized for user".
1 Reply
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2022
12:14 PM
Hi @CastanedaL
This could be due to an error with the SSO link. This usually occurs when the server cannot fetch the student's details using the student ID.
I recommend reaching out to your school district directly who should be able to assist you with enrolling your child in the school. We recommend reviewing this article Troubleshoot Error Message When Accessing SSO Registration for more information on troubleshooting these errors.
Jyotishka B.
Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
