can't re-enroll my daughter

shannoncauley26
Journeyman

can't re-enroll my daughter

I was able to re-enroll one of my daughters for school but her twin sister I cannot. It keeps saying their is a sign-in problem.  How can I get this resolved?

5 Replies
CastanedaL
Journeyman

Hi. Same here. I already enroll my older daughter, but I can't enroll my young daughter. It says, "(her student ID) XXXXX not authorized for user".

I can see her grades, attendance, etc, and I was abel to click on "Start", and then appear "....no authorized for user".

 

Technical Support phone is not working also 😞

shannoncauley26
Journeyman

Try it again, I was able to do it this afternoon with no problem
CastanedaL
Journeyman

Thanks! Yes, I was able to do this morning😀🌷

wrd77433
New Member

Remember that re-enrollment is not necessary - all you are doing is the annual information update. If they attended last year they are already enrolled. It's giving me the same thing. Thinking it might be best to try again in a day or so...

CastanedaL
Journeyman

Oh! Thank you!

And I already uploaded the documents to enroll my older daughter 🙈  🤔😁.