Unable to submit New Student Registration 2020-2021

New Member

Unable to submit New Student Registration 2020-2021

Hi ,


I am single mother and father stays outside of US.

I am unable to give the zip code as it is 6 digit and hence cannot submit the document as well.


Also, custody documents are too big and unable to upload them

1 Reply

Hi @ramyajbabu


PowerSchool Enrollment forms can receive any file type in the document upload fields, however, only one file can be uploaded per document field and the file size of the document should be within 2.5MB. 


The district chooses the customization and requirements of each field on the form. I recommend reaching out to the Enrollment Section of your school district to determine the school's suggested practice when entering zip codes that are longer than five numbers as well as a suggestion on sharing documents that exceed 2.5MB.

Elston S.
PowerSchool Community Moderator
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