Returning Student Registration - Unable to Locate Record with Matching Id

dineshspundir
New Member

Returning Student Registration - Unable to Locate Record with Matching Id

I am trying to open the form to enroll my child in provided "2020-2021 Returning Student Registration" but it is opening up the page with the following error:

 

"Unable to Locate Record with Matching ID
Unable to locate a roster record in PowerSchool Enrollment with a matching student ID (2xxxx2)"

 

As per school district's communications, returning school registrations have been started since 5th Jan 2021.

 

Please provide some help in this.

 

Thanks 

1 Reply
MuskanS
Community Support Expert
Community Support Expert

Hi! @dineshspundir 

 

If you are receiving the error message "Unable to Locate Record with Matching ID" while registering your child, the reason could be that there has been a mistake in the form where the Student ID has not been linked properly within the school and PowerSchool's portal.  I recommend reaching out to your child's school as they should be in a better position to assist you with this issue.


Muskan Sehar

PowerSchool Community Moderator


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