System won't let me set up my child

[BonsNR]

I managed to set up one of my children for the new school year through the powerschool portal. But when I went to do my other child, it uses my first child's name and won't recognize the second. I tried going through the dashboard but it requires a 15 digit passcode for the school! I don't know that code! I'm at a total loss at what to do about this bug. Any thoughts?

[MegganJmelke]

Im sorry your having trouble. I also seem to be! For some reason It wont let me log into it at all. I tried logging in with my first initial and last name for user name , password was ****** And it takes me to a page that wont load 😩

[KritiS]

Hi @BonsNR @MegganJmelke 

Snapcodes serve as unique identifiers for students, providing an additional level of security for their personal information. We recommend you reach out directly to the Enrollment department of your school district to obtain your snapcode, in case you have not yet obtained or have difficulties accessing it.

For further reference, I recommend reviewing the article on No Snapcode.