STUCK ON FIRST PAGE OF ENROLLMENT

Bestrada
Recruit

STUCK ON FIRST PAGE OF ENROLLMENT

I have been trying to register my Senior for several days now. I finally got my password reset and now I am stuck on the first page of registration. It will not let me hit NEXT to get to the following page.  What can I do? Thank you.   

3 Replies
SowmyaN
Expert

Hi @Bestrada 

 

Thank you for reaching out for assistance through PowerSchool Community!

 

I am sorry that you are facing difficulties while enrolling. We recommend filling out the Enrollment form using Google Chrome or Mozilla Firefox browsers as our Enrollment forms work well with these browsers.  

 

Also, clearing the cache, browser history, and cookies of your internet browser might resolve the issue. The Knowledge-base article " Clear Browser History, Cache, and Cookies " should guide you through the process.



Sowmya Karmel
PowerSchool Community Moderator
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Bestrada
Recruit

this wasn't helpful.....I am still stuck on the first page of enrollment. I am working off of my laptop.

MuskanS
Community Support Expert
Community Support Expert

Hi! @Bestrada,

 

I'm sorry to hear that you are still experiencing difficulties completing the registration form.  I recommend reaching out to the Enrollment family support team by clicking on this direct link and they should be able to assist you in enrolling your senior.


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator