Registration Issue

EMGNsmommy89
Journeyman

Registration Issue

Hello, I am having trouble registering my daughter who completed kindergarten last year, we got a letter saying she is moving onto first but its saying kindergarten on the registration and wont let me change it.

1 Solution
SowmyaN
Expert

Hi @EMGNsmommy89,

 

Thank you for reaching out for assistance through PowerSchool Community!

 

 

I recommend reaching out to the Enrollment section of the school district and they should be able to assist you in correcting these details and help you in enrolling your child in school.



Sowmya Karmel
PowerSchool Community Moderator
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View solution in original post

5 Replies
SowmyaN
Expert

Hi @EMGNsmommy89,

 

Thank you for reaching out for assistance through PowerSchool Community!

 

 

I recommend reaching out to the Enrollment section of the school district and they should be able to assist you in correcting these details and help you in enrolling your child in school.



Sowmya Karmel
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

View solution in original post

Demmor234
Recruit

I am.having the hardest time registering my son.

BishalG
Community Support Expert
Community Support Expert

Hi @Demmor234,

I am sorry you are facing a difficulty enrolling your child.

Can you please elaborate on the issue that you are facing with the enrollment process?



Bishal G.
PowerSchool Community Support Expert
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Demmor234
Recruit

I just couldnt register him
MuskanS
Community Support Expert
Community Support Expert

Hi! @Demmor234,

 

If you are facing difficulties submitting the Registration form then some of the commonly overlooked fields in the Enrollment forms are the priorities of the contacts setup within the form.  I have provided below some of the common reasons that prevent the Enrollment form from being submitted.

 

  • If the primary phone number is the same as the secondary phone number.
  • If the contacts that have been added do not have the priority set.
  • If two contacts have the same priority the forms will not submit.  

The priority should be set in chronological order without duplicate priorities.  I recommend reviewing this article that should walk through how to set up the priority of contacts required within the registration form.


Muskan Sehar

PowerSchool Community Moderator


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