Trainee
Re: How-To: Add Students to the Parent Portal
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09-19-2023
02:11 PM
Re: How-To: Add Students to the Parent Portal
A comment from the Knowledgebase Article: How-To-Add-Students-to-the-Parent-Portal
Account preferences does not even show up on my account. it just shows a SAD FACE. How am I supposed to see information for BOTH of my children.
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09-28-2023
01:38 PM
Hi @jenhanson
Would you please try clearing the cache and cookies or switching your browser and then log into your parent account to verify that you get the option for Account Preference?
If not, please share a screenshot of the page you are seeing or any error message that you are receiving.
Jyotishka B.
Community Moderator
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Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
