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jenhanson

Re: How-To: Add Students to the Parent Portal

jenhanson
Trainee
‎09-19-2023 02:11 PM
‎09-19-2023 02:11 PM

Re: How-To: Add Students to the Parent Portal

A comment from the Knowledgebase Article: How-To-Add-Students-to-the-Parent-Portal 

 

 

Account preferences does not even show up on my account.  it just shows a SAD FACE.  How am I supposed to see information for BOTH of my children.

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JyotishkaB
Prodigy
‎09-28-2023 01:38 PM
‎09-28-2023 01:38 PM

Hi @jenhanson 

 

Would you please try clearing the cache and cookies or switching your browser and then log into your parent account to verify that you get the option for Account Preference?

 

If not, please share a screenshot of the page you are seeing or any error message that you are receiving. 

 

 

Jyotishka B.
Community Moderator



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