Incorrect age

[shwetamohil]

Trying to submit registration but I can't finish because the site will not accept the date for my child's age. He is turning 5 in 2023 and iam applying for 2023-24 , but the calendar is not recognizing 2018 as a year that makes the child 5 years old already. I just keep getting an error that says the child must be 5 by September 1.

I have one application submitted before for 2022-23 in which it accepted 2018/06/24 for KG i dont know why that happened.

[ParitoshT]

Hi @shwetamohil,

Good Day! Thank you for posting your question in the Community.

I am sorry to hear that you are having difficulties trying to complete the enrollment form for your child's school district. I recommend reaching out to the Enrollment department of your school district to have the Date Of Birth field on the enrollment form confirmed and corrected if needed since the enrollment forms are designed based on your district's requirements.

You can also reach out to the Enrollment Family Support team for further information on this. You can reach out to them by clicking here.

Here are the most frequent questions asked by the Enrollment Family users.

ParitoshT

Community Moderator