Enrollment - PowerSchool

[HeatherC15]

A couple of our families have not been able to enroll their kids via powerschool because when they log in/try to create an account it mixes up their information and only allows them to proceed with registration at their prior school. It happens when they come from a school also using powerschool. How can they get around that?

Thanks

[Reshma]

Hi @HeatherC15,

Are there any particular error messages that they are seeing? You can check out the FAQs related to the enrollment process here.