Age calculator is wrong

[jbcaho]

Trying to submit registration but I can't finish because the site will not accept the date for my child's age. He is already 5 years old, but the calendar is not recognizing 2015 as a year that makes the child 5 years old already. I just keep getting an error that says the child must be 5 by September 1.

[ParitoshT]

Hi @jbcaho,

Thank you for reaching out for assistance in the Community.

This error usually occurs when you will be trying to register your child for the school year when as per the school requirements he is not 5 years yet. Please verify that you are filling the registration form for the correct school year i.e. for the school year when your child meets the 5 years age eligibility requirement.

If you are still unable to complete the registration and you are sure that you are filling the registration form or the correct school year then I recommend reaching out to the school district’s registration department for further assistance.

Please let me know if this helps.

ParitoshT
Community Moderator

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