How-To: Create an Account


  • I need to complete a form and it is telling me I need to create an Enrollment account.
  • I don’t know how to create an Enrollment account.



  • Are you trying to complete a form and are being prompted to create an account?
  • Are you unsure of how to create an account?
  • Are you on the account login/account creation screen?



  • Click “Create Account” to create an account for the first time.
    • In some cases, if you do not have an email, you can create an account with a phone number. 
      Create account and Sign In Page.PNG
  • Complete all fields marked with a red asterisk.

Create account Form.PNG


  • Choose security questions you will remember the answers to. This is useful for retrieving login information.
  • Agree to the terms and conditions by checking the check box.
  • Click “Create Account


Still Not Working?

  • If you see an “Invalid Email address” message:
    • make sure there are no spaces before or after the email you have entered
    • make sure you are that you are using a regular email address (

  • If you see the following message: “The email address you entered is already linked to an account
    • there is already an account that uses that email address
    • you will not be able to create another account with that email address.

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  • For other questions, not directly related to this article, please post a question in the product-specific forum

someone help me! this thing is so frustrating im about to give up!

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Last update:
‎07-12-2022 09:46 AM
Updated by:
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