"something went wrong" when creating a case

FredS
Apprentice

"something went wrong" when creating a case

I've tried to open a new case several times over the past few days using both the original case portal and the new AppSwitcher with no case created! I keep getting "Something went wrong!."

Why can't I create a case? What happened?

 

1 Reply
jasonbengs
PowerSchool Mentor
PowerSchool Mentor

Have you been able to successfully create a case in the past?  I ask because if you are not a technical contact for your district you will be unable to open a case (but you shouldn't even see it as an option).

When did you start to see this message?  

Jason Bengs, M. Ed
SIS/Database Administrator

Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution. Thanks!

Mentors_badgeChampions_badge