"something went wrong" when creating a case


"something went wrong" when creating a case

I've tried to open a new case several times over the past few days using both the original case portal and the new AppSwitcher with no case created! I keep getting "Something went wrong!."

Why can't I create a case? What happened?


1 Reply
PowerSchool Mentor
PowerSchool Mentor

Have you been able to successfully create a case in the past?  I ask because if you are not a technical contact for your district you will be unable to open a case (but you shouldn't even see it as an option).

When did you start to see this message?  

Jason Bengs, M. Ed
SIS/Database Administrator

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