Help

Transcripts

sfinch
Trainee

Transcripts

New students historical grades are not transferring to transcripts at our school. Need help!

2 Replies
KritiS
Community Support Expert
Community Support Expert

Hi @sfinch

 

We recommend reaching you to the Technical Contact of your district who should be able to connect with the PowerSchool SIS Support Team. The Support Team should be able to take a closer look at your setup and assist you further with the troubleshooting steps.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!
jasonbengs
PowerSchool Mentor
PowerSchool Mentor

It is likely a setting on the report that is causing the issue.  If the report is set to current school only, it will not pull in the historical grades associated with another school.  That is the first place I would look.  Another possibility is if the grades were put in manually because of a transfer from another district, check to see if the individual grade is set to display on transcript.  

These are the first two possibilities I would investigate.  


Jason Bengs, M. Ed
SIS/Database Administrator

Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution. Thanks!

Mentors_badgeChampions_badgeChampions_badge