School entry date error

[stefanieb36]

Hi

I'm a brand new PIMS administrator and I'm getting an error that some of my students are extracting out of powerschool with a school entry date of 1900-01-01!  I have checked the enrollment info and it "looks" correct (shows  our school's first day of class 8/22/2022) but when I download the student snapshot (and other reports) it comes over with the 1900 date. Has anyone else seen this and how do I correct it?

[KritiS]

Hi @stefanieb36 

In order to protect your privacy and avoid sharing of any Personal Identifiable Information (PII) data in the Community, we recommend reaching out to the Technical Support Contact of your district who should be able to connect with the PowerSchool Support Team on your behalf. The Support Team would be able to take a closer look at your setup and help rectify the reason for this issue along with the troubleshooting steps.