Help

No emails

nrschwab1
Recruit

No emails

I have set up and confirmed my power school, and I am not receiving emails. I have checked Junk and checked to make sure I have not blocked it, or set up a filter to delete them. No one at the school is able to help. I am not getting information about my child. I have been waiting and trying to work for months now to remedy this. I need someone to help this be remedied. Please.
3 Replies
JeffG9
PowerSchool Champion
PowerSchool Champion

@nrschwab1 This site is not affiliated with any district or school. It is possible your child's school's PS Admin has emails turned off for the summer, but you will need to contact the school directly, whether they are helpful or not. 

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Full Disclosure: I do not work for PowerSchool
nrschwab1
Recruit

The emails are not turned off. My neighbors tell me about the important emails I am missing. I need someone who can actually help me. The school districe doesn't seem to know how to help me and Powerschool has no one to help me. This needs escallated so I can speak over the phone with a human. I am getting frustrated as it is months and numerous people, and NO ONE can answer why I am not receiving emails. and now they tell me to up date my information in powerschool, yet I am logged in and see NO way to complete this task. This should not be this difficult. I think it's reasonable to believer there is some one that should be able to assist me to resolve the issue.

JeffG9
PowerSchool Champion
PowerSchool Champion

@nrschwab1   This site is not affiliated with any district or school.  

 

No one here will be able to assist you as no one here can log into the instance of PowerSchool you are asking about to troubleshoot.

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Full Disclosure: I do not work for PowerSchool