How to set up incident management

fweiss
Rookie

How to set up incident management

As an administrator, I went to Special Functions-- Incident Management--- but there was no button to click for create incident.

 

The message I'm getting is "To add new incidents, you must have access to Incident Types codes"

 

How do I do that?  Thanks!

1 Reply
Reshma
Community Support Expert
Community Support Expert

Hi @fweiss,

 

If you have created the Incident Types from Incident Management, you would need to make sure that the incident types are accessible to your security group. 



Reshma
PowerSchool Community Support Expert

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