How do I make account for myself as a parent after I made my sons account

[hatfieldsamantha818]

Parent Account Details

I am having issues with this website, where I setup account  for myself the parent https://powerschool.dcpsmd.org/public/create_multi_student_account.html?

Link Students to Account

Enter the Access ID and Access Password for each student you wish to add to your Parent Account

I return my son's name his and his access id which I believe is his student ID and the I hit enter and I get

• An account with that email address already exists
• Michael has not been added to your account. Valid student information must be entered

 

[JeffG9]

You will need to contact your district; they can provide you with the correct Access ID and Access Password to link your son to your Portal account.

[hatfieldsamantha818]

So I do not contact the school correct. And thank you

[JeffG9 · Accepted solution]

Hi @hatfieldsamantha818  You can contact the school. I only say "District" because I have no idea what building people are talking about (most PowerSchool instances have multiple "buildings").

The Access ID and Password are on the Admin-side of PowerSchool.

[hatfieldsamantha818]

Thank you