Help

Enroll a new student - Demographics page missing parent section

kfuhr
PowerSchool Champion
PowerSchool Champion

Enroll a new student - Demographics page missing parent section

When we enrolled a few weeks ago, our Demographics page had a section where we would enter the parent(s) name(s).  That section is no longer there.  Is this something that I missed that was being changed?  Is the new fix to go to contact management and add? 

Kelly Fuhr
3 Replies
jsonsiadek
PowerSchool Mentor
PowerSchool Mentor

You're IT department must have made this change. PowerSchool allows you to hide the legacy parent fields on the Demographics page. 

Jackie Sonsiadek
Student Information System Specialist
Rich Township District



Mentors_badgeChampions_badgeChampions_badge


Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
kfuhr
PowerSchool Champion
PowerSchool Champion

Thank you so much for this!  I was told disabling the custom contact types is something that should be done now.  It was never clarified to me why would I disable it but was told its not necessary.  Once I removed that check mark, the demographics page went back to what we were accustomed to.  Thank you so much.  Just a novice here trying to figure things out.

Kelly Fuhr
jsonsiadek
PowerSchool Mentor
PowerSchool Mentor

You are so welcome 😊. I know how you feel, all of us are always finding things we didn't know were there. 

Jackie Sonsiadek
Student Information System Specialist
Rich Township District



Mentors_badgeChampions_badgeChampions_badge


Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.