I am a high school student trying to access schoology. Anytime I try to access my account I get the message "Could not validate authentication statejwt tid=e048df73-e503-47f4-8ec1-d8bc54b773a5 is invalid"
I have tried entering through the student portal my county has for its students, and through links sent by my teachers. Nothing works. Tried going in through several different devices and I cant seem to get anything to work. I'm not sure what I'm doing wrong.
Thank you for reaching out in the Community. I'd be happy to look further into this issue for you.
Can you please share a complete screenshot of your screen with this error?
Thank you for your response. This looks like an SSO authentication error. I recommend reaching out to the Support Contacts in your school or your teacher who can troubleshoot this further for you or create a support case with the Schoology team to look further into this.