Q&A: Data Continuity

Question

What is PowerSchool’s Data Continuity Service (DCS)?

Answer

PowerSchool’s Data Continuity Service (DCS) offers nightly backups of all of your PowerSchool data to a secure off-site location, where your data will be stored securely for 30 days. DCS also offers two data restoration per year in the event you suffer irretrievable data loss.

 

Question

What type of encryption is used during the transmission of our data from our location to the secure off-site location?

Answer

Upon automatically collecting your data it will be compressed using both 256-bit military-grade AES and 448-bit blowfish encryption, and then transmitted with 128-bit SSL encryption.

 

Question

How secure is the off-site location where our data will be stored?

Answer

PowerSchool utilizes secure data storage for our customers. After transmission, your data is password-protected by PowerSchool and stored, using AES 256-bit encryption and housed in, temperature-controlled, fireproof, seismic-resistant facilities, where personnel access is strictly limited.

 

Question

How fast can we access our data in the event we suffer irretrievable data loss?

Answer

The Technical Solutions Group can confidently restore your data within one business day or less.

 

Question

What data is being backed-up?

Answer

DCS will back-up your PowerSchool Oracle database, your pictures, and custom data folders.

 

Question

Can I backup other files in addition to our database?

Answer

No, currently DCS is only offered as a back-up solution for your PowerSchool data.

 

Question

How do I purchase DCS?

Answer

To purchase DCS you can send an email to the Technical Solutions Group.