Help

I am unable to access my original account.

Joanneg748
Rookie

I am unable to access my original account.

I am unable to access my original account.  I created a new account so I could find out what to do.  I have entered both “forgot username” and “forgot password” but I do not receive an email.  I think I used an email I no longer have when I created the account.  I do know both my user name and password so I am not sure why I cannot login to my account.  I really need to access my documents that I have  previously uploaded. can you please help me?

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