Platform Overview Summary
- Monitor: Set up and view keyword and review site monitors to track online activity.
This is part 3 of a Series of the SchoolMessenger K-12 Walk Through Guide
There will be links at the bottom of this article to follow the series.
Monitor – Keyword and reputation monitoring.
The Monitor section allows you to monitor the “Social Web” for mentions of specific keywords, your school name, your faculty or staff, etc. Use the
(1) Type Filter to filter results by specific social media sites, blogs, news websites, videos, comments and review sites. You can also filter results by positive, neutral, or negative sentiment. (2) Use the Retweet, Show Conversation, Repost, Reply, Translate, Archive, Assign, and
To create a new term or series of
terms to monitor, click
(3) New Monitor to create a monitor for
Either Keywords or Review sites
keyword setting
.(5) Has one or more of these terms: Help
keep results relevant by making sure they
have all of the necessary words. Use an
all-caps “OR” between words or terms.
(6) Has any of these words (optional):
Setting to include only results that contain
one or more of keywords. Separate multiple
terms with commas.
(7) Doesn't have these words (optional):
Further help keep your results relevant by
filtering out results that have words or
phrases that you know are not relevant to
your interest.
(8) Google Alerts Feed (optional):
Enhance your results by creating or adding a URL to a Google Alerts Feed.
(9) Only from this country: Select a country, put a pin on the map, and set a distance within which you want the results for these keywords to draw.
(10) Email notifications: Choose how often to send an email about new keyword alerts.
(11) Send email notifications to: Enter the email addresses to which you would like these keyword alerts sent.
(12) Save Settings/Changes: Always an important step. You want to save, right?
Review Site Monitors
Monitor your feedback on
(1) Review Sites.
(2) Description: This is just a name for your own reference.
Add the URL to the Review website you would like to monitor, including:
(3) Yelp Page (optional)
(4) Trip Advisor Page (optional)
(5) Glassdoor Company Page (optional)
6) City Search Page (optional)
(7) Setup additional review sites: Yes/No
We've partnered with ReviewPush to allow you to monitor even more review sites in K-12 Social, including Google & Yahoo! Local. Once you've set up your Review Push account, select Yes to add your additional review sites to your Social Media Management Solution. (8) Email notifications: You can enter multiple email addresses that will receive notifications when any of the configured review sites have activity. (9) Save Settings: Unless you’re just checking out the options for future reference, you’ll want to save these settings before closing.
Viewing Your Monitors
(10) Filter your monitored keywords.
(11) Search for additional keywords.
(12) Choose from and edit KEYWORDS you’ve previously set up. Place a check mark in front of a keyword to view matching results. Click the pencil icon to the right of a keyword. To “Delete” a keyword, click the arrow to the right and select “Delete”
SchoolMessenger K-12 Social Walk-Through Guide Series 1
SchoolMessenger K-12 Social Walk-Through Guide Series 2
SchoolMessenger K-12 Social Walk-Through Guide Series 4
SchoolMessenger K-12 Social Walk-Through Guide Series 5
SchoolMessenger K-12 Social Walk-Through Guide Series 6
SchoolMessenger K-12 Social Walk-Through Guide Series 7
SchoolMessenger K-12 Social Walk-Through Guide Series 8
SchoolMessenger K-12 Social Walk-Through Guide Series 9
SchoolMessenger K-12 Social Walk-Through Guide Series 10
SchoolMessenger K-12 Social Walk-Through Guide Series 11
SchoolMessenger K-12 Social Walk-Through Guide Series 12
SchoolMessenger K-12 Social Walk-Through Guide Series 13
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