If you have access to SchoolMessenger support you should see the option listed under Products in the top navigation menu, My list looks like this:
If you do see it listed you can click the SchoolMessenger product you are looking for and it will bring you to that page. From there, there is a chat bot that can connect you with chat support.
If you do not see it listed, but it should be I would reach out to your powerschool rep for help. You can find that person by clicking the Customer Connect option on the top nav bar.
Doug Skinner
District Instructional Data Officer
Gateway Regional School District
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