Hello Valued Customer,
Please review and take the needed actions from the information below. This will allow for smoother communication to your communities and maintain a higher deliverability report when sending email broadcasts from SchoolMessenger Communicate.
Partner with your local IT group to set up the following records if you are unsure of what to do.
Once your district has made the needed changes in the required steps 1 and 2, please open a support case and we will update your Communicate account to reflect the additional verification protocols. We are currently experiencing a high call volume due to these changes. While we're working to update and respond to all cases, you can select Use Default Email to send communication from the SchoolMessenger email.
Gmail and Yahoo Mail are implementing changes requiring bulk senders to publish a DMARC policy for their domain. After review of the provided documentation from Gmail and Yahoo Mail, we have identified changes that must be made to your email domain(s) to ensure SchoolMessenger Communicate broadcasts that are sent using email notifications using your domain as a sender address continue to maintain high deliverability.
Important Notes:
There are four steps you need to review to ensure compliance with the new requirements for senders in 2024. We have added links to support articles for your domain/hosting provider who will need to assist and advise you with making the changes.
These changes are required to maintain an email sender reputation resulting in successful delivery to Gmail and Yahoo. Should you not make these changes your account will be updated to send email from schoolmessengermail.com on February 1, 2024. This domain will meet the enhanced authentication requirements for delivery to the email providers but may not be recognized by your recipients which can result in receiving delays.
The following are the settings that you'll want to use for the CNAME Record:
Disclaimer:
Was this Article Helpful?
Really clear instructions. Wish all documentation was this good.
Thank you for putting in the Terms to Know. Very helpful!
Hello Valued Customer,
Please review and take the needed actions from the information below. This will allow for smoother communication to your communities and maintain a higher deliverability report when sending email broadcasts from SchoolMessenger Communicate.
Partner with your local IT group to set up the following records if you are unsure of what to do.
Once your district has made the needed changes in the required steps 1 and 2, please open a support case and we will update your Communicate account to reflect the additional verification protocols. We are currently experiencing a high call volume due to these changes. While we're working to update and respond to all cases, you can select Use Default Email to send communication from the SchoolMessenger email.
Gmail and Yahoo Mail are implementing changes requiring bulk senders to publish a DMARC policy for their domain. After review of the provided documentation from Gmail and Yahoo Mail, we have identified changes that must be made to your email domain(s) to ensure SchoolMessenger Communicate broadcasts that are sent using email notifications using your domain as a sender address continue to maintain high deliverability.
Important Notes:
There are four steps you need to review to ensure compliance with the new requirements for senders in 2024. We have added links to support articles for your domain/hosting provider who will need to assist and advise you with making the changes.
These changes are required to maintain an email sender reputation resulting in successful delivery to Gmail and Yahoo. Should you not make these changes your account will be updated to send email from schoolmessengermail.com on February 1, 2024. This domain will meet the enhanced authentication requirements for delivery to the email providers but may not be recognized by your recipients which can result in receiving delays.
The following are the settings that you'll want to use for the CNAME Record:
Disclaimer:
Was this Article Helpful?
Hello Valued Customer,
Please review and take the needed actions from the information below. This will allow for smoother communication to your communities and maintain a higher deliverability report when sending email broadcasts from SchoolMessenger Communicate.
Partner with your local IT group to set up the following records if you are unsure of what to do.
Once your district has made the needed changes in the required steps 1 and 2, please open a support case and we will update your Communicate account to reflect the additional verification protocols. We are currently experiencing a high call volume due to these changes. While we're working to update and respond to all cases, you can select Use Default Email to send communication from the SchoolMessenger email.
Gmail and Yahoo Mail are implementing changes requiring bulk senders to publish a DMARC policy for their domain. After review of the provided documentation from Gmail and Yahoo Mail, we have identified changes that must be made to your email domain(s) to ensure SchoolMessenger Communicate broadcasts that are sent using email notifications using your domain as a sender address continue to maintain high deliverability.
Important Notes:
There are four steps you need to review to ensure compliance with the new requirements for senders in 2024. We have added links to support articles for your domain/hosting provider who will need to assist and advise you with making the changes.
These changes are required to maintain an email sender reputation resulting in successful delivery to Gmail and Yahoo. Should you not make these changes your account will be updated to send email from schoolmessengermail.com on February 1, 2024. This domain will meet the enhanced authentication requirements for delivery to the email providers but may not be recognized by your recipients which can result in receiving delays.
The following are the settings that you'll want to use for the CNAME Record:
Disclaimer:
Was this Article Helpful?