SchoolMessenger CMA: Updating Firebase JSON when republishing the Custom App (For Analytics)

[#1]

If you need assistance with the Custom App's Statistics, contact PS Support.

This step is executed when:

• A customer's custom app has been removed from stores due to the closure of their previous developer account, and a new developer account is being used.

Overview

• The Custom Mobile App uses Firebase Analytics to monitor:

  • App statistics

  • Performance metrics

  • Issues that may impact user experience like App Crashes (Crashlytics)

App Republish: Firebase Configuration

When performing an app republish:

1. Verify that the updated firebase.json file has been uploaded in the builder platform.

2. If the file is missing or outdated:

   • Go to the Firebase Console.

   • Download the latest firebase.json file.

   • Upload this file to the builder platform.

This ensures that analytics and performance tracking remain correctly configured after the republish.

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[#2]

If you need assistance with the Custom App's Statistics, contact PS Support.

This step is executed when:

• A customer's custom app has been removed from stores due to the closure of their previous developer account, and a new developer account is being used.

Overview

• The Custom Mobile App uses Firebase Analytics to monitor:

  • App statistics

  • Performance metrics

  • Issues that may impact user experience like App Crashes (Crashlytics)

App Republish: Firebase Configuration

When performing an app republish:

1. Verify that the updated firebase.json file has been uploaded in the builder platform.

2. If the file is missing or outdated:

   • Go to the Firebase Console.

   • Download the latest firebase.json file.

   • Upload this file to the builder platform.

This ensures that analytics and performance tracking remain correctly configured after the republish.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

If you need assistance with the Custom App's Statistics, contact PS Support.

This step is executed when:

• A customer's custom app has been removed from stores due to the closure of their previous developer account, and a new developer account is being used.

Overview

• The Custom Mobile App uses Firebase Analytics to monitor:

  • App statistics

  • Performance metrics

  • Issues that may impact user experience like App Crashes (Crashlytics)

App Republish: Firebase Configuration

When performing an app republish:

1. Verify that the updated firebase.json file has been uploaded in the builder platform.

2. If the file is missing or outdated:

   • Go to the Firebase Console.

   • Download the latest firebase.json file.

   • Upload this file to the builder platform.

This ensures that analytics and performance tracking remain correctly configured after the republish.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.