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Only App Moderators and PS employees with access to the app builder platform can execute these updates.
Navigate to Design → Smartphone section (App Emulator).
Click the Graphics icon on the top navigation bar.
You will see two update options:
One for iOS devices
One for Android devices
Select the appropriate option and upload the new application icon.
In the same Design → Smartphone section, scroll below the "Update Application Icon" option.
You will see options to upload launch screen images in various formats:
19.5:9
16:9
3:2
4:3
For each format:
Follow the required image format and size specifications.
Upload the corresponding launch screen image.
After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.
If the Re-publish button does not work:
An app republish will be required to make the changes live.
Contact the appropriate team or follow the app republish process to complete the update.
Was this Article Helpful?
Only App Moderators and PS employees with access to the app builder platform can execute these updates.
Navigate to Design → Smartphone section (App Emulator).
Click the Graphics icon on the top navigation bar.
You will see two update options:
One for iOS devices
One for Android devices
Select the appropriate option and upload the new application icon.
In the same Design → Smartphone section, scroll below the "Update Application Icon" option.
You will see options to upload launch screen images in various formats:
19.5:9
16:9
3:2
4:3
For each format:
Follow the required image format and size specifications.
Upload the corresponding launch screen image.
After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.
If the Re-publish button does not work:
An app republish will be required to make the changes live.
Contact the appropriate team or follow the app republish process to complete the update.
Was this Article Helpful?
Only App Moderators and PS employees with access to the app builder platform can execute these updates.
Navigate to Design → Smartphone section (App Emulator).
Click the Graphics icon on the top navigation bar.
You will see two update options:
One for iOS devices
One for Android devices
Select the appropriate option and upload the new application icon.
In the same Design → Smartphone section, scroll below the "Update Application Icon" option.
You will see options to upload launch screen images in various formats:
19.5:9
16:9
3:2
4:3
For each format:
Follow the required image format and size specifications.
Upload the corresponding launch screen image.
After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.
If the Re-publish button does not work:
An app republish will be required to make the changes live.
Contact the appropriate team or follow the app republish process to complete the update.
Was this Article Helpful?
