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SchoolMessenger CMA: Updating Application Icon and Launch Screen Images

Prerequisites

  • Only App Moderators and PS employees with access to the app builder platform can execute these updates.

 

Update the Application Icon

  1. Navigate to Design → Smartphone section (App Emulator).

  2. Click the Graphics icon on the top navigation bar.

  3. You will see two update options:

    • One for iOS devices

    • One for Android devices

  4. Select the appropriate option and upload the new application icon.


Update Launch Screen Images

  1. In the same Design → Smartphone section, scroll below the "Update Application Icon" option.

  2. You will see options to upload launch screen images in various formats:

    • 19.5:9

    • 16:9

    • 3:2

    • 4:3

  3. For each format:

    • Follow the required image format and size specifications.

    • Upload the corresponding launch screen image.

  4. After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.


Troubleshooting: Re-publish Button Not Working

  • If the Re-publish button does not work:

    • An app republish will be required to make the changes live.

    • Contact the appropriate team or follow the app republish process to complete the update.

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Prerequisites

  • Only App Moderators and PS employees with access to the app builder platform can execute these updates.

 

Update the Application Icon

  1. Navigate to Design → Smartphone section (App Emulator).

  2. Click the Graphics icon on the top navigation bar.

  3. You will see two update options:

    • One for iOS devices

    • One for Android devices

  4. Select the appropriate option and upload the new application icon.


Update Launch Screen Images

  1. In the same Design → Smartphone section, scroll below the "Update Application Icon" option.

  2. You will see options to upload launch screen images in various formats:

    • 19.5:9

    • 16:9

    • 3:2

    • 4:3

  3. For each format:

    • Follow the required image format and size specifications.

    • Upload the corresponding launch screen image.

  4. After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.


Troubleshooting: Re-publish Button Not Working

  • If the Re-publish button does not work:

    • An app republish will be required to make the changes live.

    • Contact the appropriate team or follow the app republish process to complete the update.

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

Prerequisites

  • Only App Moderators and PS employees with access to the app builder platform can execute these updates.

 

Update the Application Icon

  1. Navigate to Design → Smartphone section (App Emulator).

  2. Click the Graphics icon on the top navigation bar.

  3. You will see two update options:

    • One for iOS devices

    • One for Android devices

  4. Select the appropriate option and upload the new application icon.


Update Launch Screen Images

  1. In the same Design → Smartphone section, scroll below the "Update Application Icon" option.

  2. You will see options to upload launch screen images in various formats:

    • 19.5:9

    • 16:9

    • 3:2

    • 4:3

  3. For each format:

    • Follow the required image format and size specifications.

    • Upload the corresponding launch screen image.

  4. After uploading all images, click the yellow "Re-publish" button to publish changes to the live app.


Troubleshooting: Re-publish Button Not Working

  • If the Re-publish button does not work:

    • An app republish will be required to make the changes live.

    • Contact the appropriate team or follow the app republish process to complete the update.

 

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Version history
Last update:
‎06-08-2026 07:02 AM
Updated by:
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